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A service of:
GG Group Inc.
130 W 42nd St
21st Floor
NY, NY 10036
(212) 245-1818
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Predictive information to help us
address issues before they escalate
into major problems.
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Complete hardware and software
inventory & audits.
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Comprehensive system monitoring
and alerting.
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Secure remote control.
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Enhanced Trouble Ticket System:
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Users can add tickets directly
from their PC.
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Your designated Point of Contact can
check status of open tickets online.
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Past issues can be reviewed via
a searchable knowledgebase.
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Comprehensive Patch Management.
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Enterprise level security at a
small business price.
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A Service Provided by GG Group
GGPlus improves upon the traditional IT support model by combining the resources of several best-in-class network monitoring applications with an industry-leading ticket management system. Custom GGPlus software agents are installed on each server and workstation to incorporate them into the GGPlus Dashboard. This provides our clients with an executive summary of the health of their systems and our technical staff with the predictive data needed to respond immediately to issues when they arise, and in many cases, take action before they happen.
Is your firm paying by the hour for IT support?
You might be paying for problems that could have been prevented, or dealt with remotely. Also, a "by the hour" model makes it difficult for you to predict IT costs. To request more info on our flat-fee model, Click Here.
Are you a CTO or IT Manager?
Discover how GGPlus can cut costs and save you time with Network Monitoring, Patch Management, Remote Administration, and a sophisticated real-time Trouble Ticket System. Click Here for more info.
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